Shipping & Refund Policy

We currently deliver across select regions of India and continue expanding our reach. If your area is not yet listed, please contact us and we will do our best to assist or guide you to the nearest stockist.

• Urban & Metro Areas: 3–5 Business Days
• Rural & Remote Locations: 5–10 Business Days
• Subscription Orders: Delivered according to your selected monthly cycle

Shipping charges may vary depending on location, order size and subscription type. All applicable fees are displayed during checkout before payment confirmation.

Every bottle is packed using protective and eco-conscious materials designed to ensure safe delivery while reflecting our commitment to sustainability.

Each parcel is prepared with the intention that it arrives intact, secure and aligned with our values.

You may request assistance if your order:

• Arrives damaged or leaking
• Contains incorrect products
• Contains incorrect quantities
• Has missing items

Please contact us within 48 hours of delivery and include:

• Order Number
• Photographs of the package and product
• Brief description of the issue

• Opened or consumed bottles
• Change of mind after purchase
• Courier delays beyond our control
• Requests submitted after 48 hours of delivery

If your request qualifies, a replacement will be dispatched within 7 working days at no additional cost.

If the original product is unavailable, you may choose between a full refund or store credit.

Approved refunds are processed within 7–10 business days and returned through the original payment method used at checkout.

You will receive confirmation once the refund has been completed.